Can I be refunded for an item under warranty?Updated a month ago

While a full refund isn't possible under our warranty (link: https://velvetcaviar.com/pages/warranty), we can offer you a store credit of $15.

This store credit is essentially like cash and has several benefits:

• No expiry: You can use it for any future purchase at Velvet Caviar, whenever you'd like.
• Flexibility: Treat it like cash! Apply it towards a new item that's the same price, or use it to pay partially for a more expensive item.
• Convenience: No need to wait for a refund to hit your account. Simply use the store credit at checkout.

If a store credit isn't what you were hoping for, we recommend reviewing our warranty policy for details on what kind of replacements or exchanges might be available for your situation.