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Velvet Caviar

To clean your phone case:<ol data-sourcepos="3:1-5:0"><li data-sourcepos="3:1-3:101">Choose a cleaning method: Use an alcohol wipe, soap and water, or a standard cleaning product.</li><li data-sourcepos="4:1-5:0">Scrub the affected area: Firmly scrub the discolored part for about a minute.</li></ol>Please note that light-colored materials can attract color from daily use. If cleaning doesn&apos;t resolve the issue, please <a href="https://velvetcaviar.com/pages/contact-vc" rel="noopener noreferrer" target="_blank">contact us</a> for further assistance. Click the link below for a video on how to clean your phone case. <div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/JWjXVxGaRb2DvMqm/hc/B9Zby7ZA8N2eNk3R/2025022513-6c0bdcf3-8dc1-4eb0-b547-fb47c14e5823-snaptik.app_7026893258613607726.mp4" rel="noopener noreferrer" target="_blank">Snaptik.app_7026893258613607726.mp4</a> 3.8MB</div>close</div>

To clean your phone case:. Please note that light-colored materials can attract color from daily use. If cleaning doesn't resolve the issue, please contact us for further assistance. Click the link below for a video on how to clean your phone case.

How do I clean discoloration or dirt off my phone case?

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Where does Velvet Caviar ship from?

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If I order a Mystery Case for today and then again tomorrow, will I receive different styles?

Ordering

Materials

Stock availability

How do I report a product issue?

Can I exchange or return MagSafe rings if they are flimsy or not working properly?

Are the accessories advertised compatible with all phone cases and models?

Do magnetic wallets demagnetize credit cards or student IDs?

Will heat from a portable charger damage my phone?

Do the cases come with a velvet lining?

What can I do if my phone grip does not stick properly?

How do I get the best performance from my MagSafe Battery Pack?

Are there compatibility concerns I should be aware of with my MagSafe Battery Pack?

Does the MagSafe Battery Pack work with the iPhone 15 Pro Max?

My MagSafe Battery Pack is not working properly, what should I do?

What are the operating instructions for my MagSafe Battery Pack?

I received my portable charger without a cable, how do I charge it?

My case's buttons are too tight, how do I fix it?

How To Remove the AirPods Case?

Does the new Burgundy 1990 have a silicone feel?

Does your iPhone 16 Pro Max cases include the slide camera button feature?

Who are eligible for the referral program?

I referred a friend and they made a purchase, but I haven't received my referral reward.

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Our story

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General Information

Returns copy

How do I return or exchange an item?

What if I am unhappy with my purchase?

How soon will I get my refund or exchange?

What are your policies on late returns for unused items due to unforeseen circumstances, such as being away from home?

How do I clean discoloration or dirt off my phone case?Updated a month ago