MagSafe Ring Flimsy or Not Attaching? Exchange or Return OptionsUpdated a month ago

Yes! MagSafe rings from Velvet Caviar can be exchanged or returned if they are flimsy, not attaching properly, or not functioning as expected.

If Your MagSafe Ring Has a Defect

1. Contact our support team with a photo or short video demonstrating the issue.
2. Our team will review and arrange a warranty replacement at no cost to you.

If You Want to Exchange for a Different Product

1. Visit our Loop Returns portal.
2. Select "Exchange" and choose your preferred replacement.
3. Ship back your original item using the prepaid return label provided.

Exchange Policy Reminders

Policy reminder: Exchanges must be initiated within 15 days of delivery, and items must be unused and in their original packaging.

👉 Not satisfied with your MagSafe ring? Contact our support team and we'll make it right.