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Velvet Caviar

<div dir="ltr" id="isPasted">Troubleshooting Your MagSafe Battery Pack:If your MagSafe Battery Pack isn&apos;t working as expected, try these steps:<ol data-sourcepos="5:1-10:0"><li data-sourcepos="5:1-5:66">Check the Charge: Ensure the battery pack is fully charged.</li><li data-sourcepos="6:1-6:77">USB-C Connector: Verify the quality and condition of your USB-C cable.</li><li data-sourcepos="7:1-7:62">Avoid Phone Usage: Minimize phone usage while charging.</li><li data-sourcepos="8:1-8:95">Power Off When Not in Use: Turn off the battery pack by pressing the power button twice.</li><li data-sourcepos="9:1-10:0">Close Unnecessary Apps: Close unused apps to speed up charging.</li></ol>If the issue persists, please <a href="https://velvetcaviar.com/pages/contact-vc" rel="noopener noreferrer" target="_blank">contact us</a> with detailed information and a video (if possible) to help us diagnose the problem. </div>

Troubleshooting Your MagSafe Battery Pack:. If your MagSafe Battery Pack isn't working as expected, try these steps:. If the issue persists, please contact us with detailed information and a video (if possible) to help us diagnose the problem.

My MagSafe Battery Pack is not working properly, what should I do?

Products

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How do you ship orders to the UK & EU?

Where does Velvet Caviar ship from?

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Shipping

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Gift cards

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Pre-Orders

If I order a Mystery Case for today and then again tomorrow, will I receive different styles?

Ordering

Materials

Stock availability

How do I report a product issue?

Can I exchange or return MagSafe rings if they are flimsy or not working properly?

Are the accessories advertised compatible with all phone cases and models?

Do magnetic wallets demagnetize credit cards or student IDs?

Will heat from a portable charger damage my phone?

Do the cases come with a velvet lining?

What can I do if my phone grip does not stick properly?

How do I get the best performance from my MagSafe Battery Pack?

Are there compatibility concerns I should be aware of with my MagSafe Battery Pack?

Does the MagSafe Battery Pack work with the iPhone 15 Pro Max?

What are the operating instructions for my MagSafe Battery Pack?

I received my portable charger without a cable, how do I charge it?

How do I clean discoloration or dirt off my phone case?

My case's buttons are too tight, how do I fix it?

How To Remove the AirPods Case?

Does the new Burgundy 1990 have a silicone feel?

Does your iPhone 16 Pro Max cases include the slide camera button feature?

Who are eligible for the referral program?

I referred a friend and they made a purchase, but I haven't received my referral reward.

Referrals

Our story

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General Information

Returns copy

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What if I am unhappy with my purchase?

How soon will I get my refund or exchange?

What are your policies on late returns for unused items due to unforeseen circumstances, such as being away from home?

My MagSafe Battery Pack is not working properly, what should I do?Updated 5 months ago