My Portable Charger Didn't Come with a Cable — How Do I Charge It?Updated a month ago
Some Velvet Caviar portable chargers use USB-C for both input (charging the charger) and output (charging your devices) — which means a separate charging cable isn't always included in the box. This is expected, not a mistake.
What Cable Do I Need?
Any standard USB-C cable — the same type used to charge most modern phones and laptops.
How to Charge Your Power Pack
- Connect one end of a USB-C cable to the port on the portable charger and the other to a wall adapter or USB power source.
- Charge until the LED indicator shows full.
LED Indicator Guide
A solid green light or all LEDs lit typically indicates a full charge — check your product description for your model's specific indicator behavior.
Battery Pack Care Tips
If your specific model uses a different port type, refer to the product description or contact our support team with your order number for model-specific instructions.